JALT2025 - Tokyo

The Impact of AI on Willingness to Communicate in English in Japanese Business

Nov 1, 2025, 3:05 PM

30m

National Olympics Memorial Youth Center / 国立オリンピック記念青少年総合センター

Research-oriented Presentation (30-minutes) Technology Room 303

Speaker

Saeko Ujiie (SBF Consulting LLC)

Description

The study investigates the impact of AI-driven language tools on Willingness to Communicate (WTC) in English among Japanese business professionals. The data reveal that AI enhances WTC by reducing anxiety, increasing confidence, and providing real-time linguistic support. While findings indicate that AI facilitates fluency and engagement, they also highlight the risk of over-reliance, which may hinder long-term language development. The study concludes that AI should complement, rather than replace, traditional learning and intercultural communication efforts.

Summary

The study investigates the impact of AI-driven language tools on Willingness to Communicate (WTC) in English among Japanese business professionals. The data reveal that AI enhances WTC by reducing anxiety, increasing confidence, and providing real-time linguistic support. While findings indicate that AI facilitates fluency and engagement, they also highlight the risk of over-reliance, which may hinder long-term language development. The study concludes that AI should complement, rather than replace, traditional learning and intercultural communication efforts.